Privacy Policy & Cookies

Effective date: 25 February 2026

Privacy policy

1) Who we are

ClearKey Inventories provides property inventory reports, check-in reports, check-out reports and inspection services across Birmingham and the West Midlands. For the purposes of UK data protection law, ClearKey Inventories is the data controller for personal information collected through this website.

2) Information we may collect

We may collect information you provide when you contact us, request a quote or make a booking, such as:

• Name
• Email address
• Telephone number
• Property address and booking details
• Any information you include in your message

We may also collect limited technical information (for example IP address, device/browser type and pages visited) through cookies and analytics tools.

3) How we use your information

• To respond to enquiries and provide quotes
• To arrange, manage and deliver bookings
• To send service-related communications
• To improve our website and services
• To maintain records and comply with legal obligations

4) Lawful basis for processing

We process personal data under one or more lawful bases, including: performance of a contract (to deliver services you request), legitimate interests (to operate and improve our business), and legal obligations (where required).

5) Sharing your information

We do not sell your personal information. We may share information with trusted suppliers where necessary to run our website or deliver services (for example, website hosting or analytics), or where required by law.

6) How long we keep data

We keep personal information only for as long as needed to provide services, comply with legal requirements, resolve disputes and maintain business records.

7) Your rights

Depending on your circumstances, you may have rights under UK GDPR to access, correct, delete or restrict the processing of your personal data, and to object in certain circumstances. To exercise your rights, please contact us via the details on our Contact page.

8) Third-party links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

9) Updates to this policy

We may update this policy from time to time. The latest version will always be available on this page.

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Cookies in use on this site

Like most websites, we use cookies to help the site work properly and to understand how visitors use our pages.

Granting permission to use cookies

If your browser is set to accept cookies, we take your continued use of this website as consent to our use of cookies. If you would prefer not to accept cookies, you can adjust your browser settings (see “Turning cookies off” below). Please note that disabling cookies may affect how the website works.

Website function cookies

Some cookies are required for core website functions, such as remembering settings and confirming you’ve accepted key notices. These cookies are necessary for the site to operate as intended.

Third-party features

Parts of this site may rely on third-party tools (for example embedded videos or maps). If you disable cookies, some third-party features may not work correctly.

Visitor statistics (analytics) cookies

We may use analytics cookies to understand how visitors use the site — for example how many people visit, what devices they use, which pages are viewed, and how long visitors stay. This helps us improve our website and focus resources on improving services.

Turning cookies off

You can usually switch cookies off in your browser settings. Disabling cookies may limit website functionality. If your concern is invasive tracking, you may also choose to use privacy/anti-tracking tools that manage cookies automatically.